Report a missed bin collection

Step 1.Check your bin was placed out on the correct day

Please be aware that bin collection dates can vary during the Easter and Christmas holiday period. 

• Click here to check your bin dates

Step 2.Check your bin met the collection criteria

Your bin may have been missed if any of the following apply:

• Your bin is too heavy. If you struggle to take your bin to the kerb, it’s likely that it’s too heavy for the truck to lift.
• Your bin is overfilled and/or contaminated.
• Your bin is not an authorised Swan Hill Rural City Council bin. Contact Council if you believe you have the wrong bin.

Step 3.Submit the online form

Report a missed bin

Step 1.Check your bin was placed out on the correct day

Please be aware that bin collection dates can vary during the Easter and Christmas holiday period. 

• Click here to check your bin dates

Step 2.Check your bin met the collection criteria

Your bin may have been missed if any of the following apply:

• Your bin is too heavy. If you struggle to take your bin to the kerb, it’s likely that it’s too heavy for the truck to lift.
• Your bin is overfilled and/or contaminated.
• Your bin is not an authorised Swan Hill Rural City Council bin. Contact Council if you believe you have the wrong bin.

Step 3.Call Council