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Request a copy of the pool/spa registration letter

If you need a copy of the original letter sent to you regarding your pool and/or spa registration, you can submit a request online.

How to make a request

You will need to provide:

the street address of the property
if you are applying on behalf of the property owner you must provide a letter of consent that is signed by the owner

Please note we can not accept Diners Club or American Express.

Request building plans and documents	2024/25 Fees
Record search fee - payable at time of lodgement	$26
Retrieval of building records	$96.50 per file
Retrieval fee for building records beyond 10 years (archive files)	$169.50 per file