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Fire, flood and emergencies

Emergencies can take many forms, including natural disaster such as fire or flood, tragic incidents, or other forms of loss or disruption to people’s lives.

Preparing for an emergency is everyone’s responsibility.

Council ensures effective arrangements are in place before, during and after an emergency.

Emergency contacts and websites

For all emergencies - dial Triple Zero (000)

Organisation	Phone	Website
Emergencies - Police	000	www.police.vic.gov.au
Emergencies - Fire	000	www.cfa.vic.gov.au
Emergencies - Ambulance	000	www.ambulance.vic.gov.au
Agriculture Victoria	13 61 86	agriculture.vic.gov.au
Bureau of Meteorology (land weather and flood warnings)	1300 754 389	www.bom.gov.au
Country Fire Authority (CFA) - District 18	03 5036 2800	www.cfa.vic.gov.au
Families, Fairness and Housing	1300 475 170	services.dffh.vic.gov.au
Life Line	13 11 14	www.lifeline.org.au
Lower Murray Water (faults and emergencies)	1800 808 830	www.lmw.vic.gov.au
Nurse on Call	1300 606 024	www.healthdirect.gov.au/nurse-on-call
Poison Information	13 11 26	www.austin.org.au/poisons
Police station - Lake Boga	03 5037 2201	www.police.vic.gov.au
Police station - Manangatang	03 5035 1291	www.police.vic.gov.au
Police station - Nyah	03 5030 2435	www.police.vic.gov.au
Police station - Robinvale	03 5026 3002	www.police.vic.gov.au
Police station - Swan Hill	03 5036 1600	www.police.vic.gov.au
Powercor (service difficulties and faults)	13 24 12	www.powercor.com.au
Red Cross	1800 733 276	www.redcross.org.au
Regional Roads Victoria	13 37 78	regionalroads.vic.gov.au
State Emergency Services (SES)	13 25 00	www.ses.vic.gov.au
Swan Hill Rural City Council	03 5036 2333	www.swanhill.vic.gov.au
Swan Hill Rural City Council - After hours emergency	03 5036 0322	www.swanhill.vic.gov.au
Telstra (residential faults)	13 22 03	www.telstra.com.au
VicRoads	13 11 70	www.vicroads.vic.gov.au
VicTraffic	13 11 70	traffic.vicroads.vic.gov.au
VicEmergency	1800 226 226	emergency.vic.gov.au
Victorian Bushfire Information Line (SES)	1800 240 667	www.ses.vic.gov.au
Wildlife Rescue	1300 596 457	wildliferescue.net.au

Municipal Emergency Management Plan (MEMP)

The economic and social effects of emergencies including loss of life, destruction of property, and dislocation of communities are inevitable.

Coping with hazards gives our reason and focus for planning. Hazards exist within all communities whether they are recognised or not.

The Swan Hill Rural City Council Municipal Emergency Management Plan has been produced pursuant to Section 20(1) of the Emergency Management Act 1986.

This Plan addresses the prevention of, response to and recovery from emergencies within the Swan Hill Rural City Council and is the result of the co-operative efforts of the Emergency Management Planning Committee and assistance from Victoria State Emergency Service North West Regional Headquarters, and recognises the previous planning activities of the Municipal area.

Municipal Emergency Management Plan 2020(PDF, 4MB)