Report a dog attack

We take dog attacks very seriously, as they can be traumatic for all parties.

A dog of any size or breed can become aggressive when defending its territory, resources or if it feels threatened. Even a friendly dog may guard the area on or around its property, especially when you are not present. 

  • A dog rush offence occurs when a dog approaches a person to a distance of less than 3 metres in a menacing manner, displaying aggressive tendencies that may include snarling, growling and raised hackles.
  • A dog attack offence occurs when a dog attacks or bites a person or animal causing an injury (whether serious or non-serious) or death.

Both the person in apparent control of the dog and the owner (even if not present) may be liable if an attack or rush occurs.

Should a dog attack occur, you should try to:

  1. exchange contact details with the dog owner (if they are present)
  2. take photos of the offending animal
  3. take photos of any injuries sustained
  4. report the incident to Council as soon as possible

How to make a report

Phone

Step 1.Prepare the incident details

We will request:

  • time and date of the incident
  • where it happened
  • name of the dog owner (if you know)
  • dog registration number or name (if you know)
  • detailed description of the incident
  • photos (if taken)

Step 2.Call Council

During business hours call 03 5036 2333.

After-hours emergencies (dog attacks) call 03 5032 0322.

Email

Step 1.Prepare the incident details

We will request:

  • time and date of the incident
  • where it happened
  • name of the dog owner (if you know)
  • dog registration number or name (if you know)
  • detailed description of the incident
  • photos (if taken)

Step 2.Email us

Send an email with the incident details to locallaws@swanhill.vic.gov.au 

In person

Step 1.Prepare the incident details

We will request:

  • time and date of the incident
  • where it happened
  • name of the dog owner (if you know)
  • dog registration number or name (if you know)
  • detailed description of the incident
  • photos (if taken)

Step 2.Bring the details with you

Customer service

45 Splatt Street
Swan Hill
VIC 3585

72 Herbert Street
Robinvale
VIC 3549

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